Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: January 15, 2025

1 Information We Collect

At NeonodeTech, we collect information to provide better services to our users in Argentina and beyond. The types of information we gather fall into several categories, each serving specific purposes for improving your experience with our profitability analysis tools.

Personal Information

When you register for our learning programs or contact us for business education services, we collect basic contact details including your name, email address, phone number, and company information. This helps us tailor our educational content to your specific business needs.

Usage Data

We automatically collect information about how you interact with our platform. This includes pages visited, time spent on different sections, and which educational resources you find most valuable. This data helps us understand what content serves our community best.

Technical Information

Your browser type, device information, IP address, and operating system details are collected to ensure our platform works smoothly across different setups. We also use this information to identify and fix technical issues quickly.

2 How We Use Your Information

Your information serves several important purposes that directly benefit your experience with our financial education services. We believe in using data responsibly to create genuine value for our users.

  • Delivering personalized learning content based on your business type and goals
  • Sending important updates about program schedules and new educational resources
  • Providing technical support when you encounter issues with our platform
  • Improving our educational materials based on user feedback and engagement patterns
  • Complying with legal requirements under Argentine data protection laws
  • Analyzing trends to develop new courses that address real business challenges

We never sell your personal information to third parties. Your data is used exclusively to improve your educational experience and ensure compliance with local regulations.

3 Data Sharing and Third Parties

We work with select service providers to deliver our educational programs effectively. These partnerships are carefully managed to ensure your privacy remains protected throughout any data sharing process.

Service Providers

Our platform uses cloud hosting services, email delivery systems, and analytics tools to function properly. These providers are bound by strict confidentiality agreements and can only use your data as we direct them to support our services.

Legal Requirements

We may share information when required by Argentine law, court orders, or government regulations. In such cases, we'll provide only the minimum information necessary and will notify you when legally permitted to do so.

Business Transfers

If our company undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You'll receive advance notice of any such change and how it affects your data rights.

4 Your Rights and Control

Under Argentine data protection laws, you have several important rights regarding your personal information. We've made it straightforward to exercise these rights and maintain control over your data.

Access Your Data

Request a copy of all personal information we hold about you, including how it's been used and with whom it's been shared.

Correct Information

Update or fix any inaccurate personal details in your account at any time through your user dashboard or by contacting us directly.

Delete Your Data

Request complete removal of your personal information from our systems, subject to any legal obligations we may have to retain certain records.

Limit Processing

Restrict how we use your information for specific purposes while keeping your account active for essential educational services.

Data Portability

Receive your personal data in a structured format that you can transfer to another service provider if you choose to do so.

Withdraw Consent

Stop us from processing your information for marketing or non-essential purposes at any time without affecting your core educational services.

To exercise any of these rights, simply send us an email at support@neonodetech.com or call +543704001018. We'll respond within 30 days and guide you through the process.

5 Data Security and Protection

Protecting your information is a top priority. We've implemented multiple layers of security to safeguard your data against unauthorized access, alteration, or loss.

Technical Safeguards

All data transmission occurs over encrypted connections using industry-standard SSL/TLS protocols. Our servers are protected by firewalls, intrusion detection systems, and regular security updates to prevent unauthorized access.

Access Controls

Only authorized personnel can access your personal information, and only when necessary for providing services or support. All access is logged and monitored to ensure accountability and detect any unusual activity.

Data Backup and Recovery

Regular encrypted backups ensure your information remains secure and recoverable in case of technical issues. These backups are stored in secure facilities and are subject to the same protection measures as our primary systems.

6 Data Retention and Deletion

We keep your information only as long as necessary to provide our educational services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

  • Account information: Retained while your account is active and for 3 years after closure
  • Learning progress data: Kept for 5 years to support transcript requests and certification verification
  • Communication records: Stored for 2 years for customer service quality and training purposes
  • Financial transaction records: Maintained for 7 years as required by Argentine accounting laws
  • Marketing consent records: Preserved until consent is withdrawn plus 1 year for compliance documentation

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion of most data types by contacting our support team.

7 International Data Transfers

While we primarily operate within Argentina, some of our service providers may process your information in other countries. We ensure appropriate safeguards are in place for any international data transfers.

Transfer Safeguards

Any international transfers are protected by standard contractual clauses approved by Argentine data protection authorities or occur only with countries that have been deemed to provide adequate protection for personal data.

Cloud Service Providers

Our primary cloud infrastructure is located within Argentina or countries with equivalent data protection standards. When we use international cloud services, we ensure they provide appropriate security measures and legal protections.

8 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze how our platform is used. You have control over most of these technologies through your browser settings.

Essential Cookies

These cookies are necessary for the website to function properly. They enable features like user authentication, security measures, and basic navigation. You cannot disable these cookies without affecting the functionality of our platform.

Analytics and Performance

We use cookies to understand how visitors interact with our website, which pages are most popular, and where users encounter difficulties. This information helps us improve our educational content and user experience.

Managing Cookie Preferences

You can control cookie settings through your browser preferences. Disabling non-essential cookies won't prevent you from using our educational services, though some features may not work as smoothly.

9 Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

Notification Process

For major changes that affect how we use your personal information, we'll provide at least 30 days advance notice. Minor updates, such as clarifications or formatting changes, may be posted without prior notice.

Your Options

If you disagree with significant policy changes, you can choose to close your account before the changes take effect. Continued use of our services after the effective date constitutes acceptance of the updated terms.

Questions About Privacy?

We're here to help clarify any aspect of our privacy practices.

Email: support@neonodetech.com

Phone: +543704001018

Address: Av. Sarmiento 422, San Miguel de Tucumán, Tucumán, Argentina